ADI COURSE
MOD 1 UNIT 2: HOW TO USE QUESTIONS
UNIT 2 - ONLINE PREPARATION
INTRO
Mike introduces Module 1: Unit 2 - 'How to Use Questions' and the Learning Objectives for this Unit.
YOUR LEARNING
This video will cover what you will learn about How to Use Questions.
UNIT 2 - ONLINE PREPARATION: QUESTIONS
QUESTIONS
Now that you have watched the above videos, please answer the following question in your Workbook:
QUESTION 1
Why do we need to use questions?
QUESTION 2
When do we need to use questions?
QUESTION 3
What is an 'Open' question?
QUESTION 4
What is a 'Closed' question?
QUESTION 5
What do we mean by 'Active Listening'?
QUESTION 6
How does body language help build rapport?
QUESTION 7
Are there really any wrong answers?
QUESTION 8
When can a question be distracting?
QUESTION 9
What are the dangers of using 'Why' questions?